1. Introduction
Whitecliff Services Ltd, as a leading healthcare staffing agency, recognises its responsibility to contribute to the UK’s Net Zero targets. This policy outlines our commitment to reducing carbon emissions, aligning with NHS sustainability requirements, and fostering environmentally responsible practices across our operations.
2. Policy Statement
Whitecliff Services Ltd is committed to:
Achieving Net Zero emissions by 2045 (with interim targets).
Complying with NHS Net Zero Supplier Roadmap requirements.
Minimising our carbon footprint across Scope 1, 2, and 3 emissions.
Supporting our clients in meeting their sustainability goals.
Engaging employees, contractors, and suppliers in carbon reduction initiatives.
 
3. Baseline Emissions (2024 Data)
Emission Scope
Description
Emissions (tCO₂e)
Scope 1
Direct emissions (e.g., company vehicles) 0
Scope 2
Indirect emissions (office electricity) 1.2
Scope 3
Other indirect emissions (business travel, commuting, supply chain) 18.6
Total 19.8
4. Carbon Reduction Targets
By 2030: 25% reduction in total emissions.
By 2038: 60% reduction in total emissions.
By 2045: Net Zero (remaining emissions offset through verified schemes).
5. Key Carbon Reduction Initiatives
A. Sustainable Business Operations
Transition to 100% renewable energy for office operations.
Implement paperless processes (digital timesheets, e-contracts, e-invoicing).
Reduce office waste through recycling & composting schemes.
Adopt energy-efficient IT equipment and cloud-based solutions.
B. Green Travel & Commuting
Promote remote interviews & digital onboarding to reduce unnecessary travel.
Encourage public transport, cycling, or carpooling for staff and contractors.
Optimise staff placements closer to candidates’ homes to cut commuting emissions.
C. Sustainable Supply Chain
Partner with suppliers who have verified carbon reduction plans.
Source eco-friendly uniforms & equipment (e.g., reusable PPE, biodegradable materials).
Prioritise local training providers to reduce travel-related emissions.
D. Employee & Contractor Engagement
Provide sustainability training for staff and contractors.
Establish a “Green Champions” programme to drive internal initiatives.
Recognise and reward eco-friendly practices among employees.
5. Monitoring & Reporting
Annual carbon footprint assessments to track progress.
Quarterly reviews of carbon reduction initiatives.
Transparent reporting to NHS clients, Care Homes, and stakeholders.
Continuous improvement by adopting best practices and emerging green technologies.
6. Governance & Accountability
Leadership Responsibility: The Managing Director oversees Net Zero progress.
Sustainability Team: A designated team implements and monitors initiatives.
Employee Participation: All staff contribute to meeting targets.
7. Policy Review
This policy will be reviewed annually and updated to reflect new regulations, technological advancements, and stakeholder feedback.
8. Conclusion
Whitecliff Services Ltd is dedicated to playing a proactive role in the healthcare sector’s transition to Net Zero. By integrating sustainability into our operations, we aim to reduce our environmental impact while supporting the NHS and Care Homes in achieving their climate goals.
Approved by:
Martins Momodu

Managing Director
Whitecliff Services Ltd
Date: 01 June 2025
 
 
 
 
Whitecliff Services Ltd – Carbon Reduction Action Plan with Measurable KPIs
Objective: Achieve Net Zero by 2045 with interim milestones.
1. Energy Efficiency & Office Operations
Action
Target
KPI
Responsible Party
Deadline
Implement paperless processes
90% reduction in paper use
Number of digital vs. paper transactions
Operations Team
Q2 2025
Install energy-efficient lighting & HVAC
Reduce office energy use by 20%
kWh consumption reduction
Facilities Manager
Q3 2025
2. Sustainable Travel & Commuting
Action
Target
KPI
Responsible Party
Deadline
Promote remote interviews & onboarding
80% of interviews conducted virtually
% of virtual vs. in-person interviews
Recruitment Team
Q1 2025
Incentivize public transport/cycling
50% reduction in car commutes
% of staff using low-carbon transport
HR Team
Ongoing
Optimize nurse placements by location
Reduce average commute by 15%
Average miles saved per placement
Operations Team
Ongoing
 
3. Supply Chain & Procurement
Action
Target
KPI
Responsible Party
Deadline
Require carbon reduction plans from key suppliers
70% of suppliers have a CRP
% of suppliers compliant
Procurement Team
Q4 2026
Source eco-friendly uniforms & PPE
100% sustainable uniform options
% of sustainable procurement spend
Procurement Team
Q2 2026
Reduce single-use plastics in operations
50% reduction in plastic waste
kg of plastic waste reduced
Facilities Manager
Q3 2026
4. Employee Engagement & Training
Action
Target
KPI
Responsible Party
Deadline
Launch “Green Champions” programme
10% staff participation
Number of active Green Champions
HR Team
Q1 2026
Conduct annual sustainability training
100% staff completion
Training completion rate
HR Team
Annually
Track employee carbon-saving suggestions
Implement 5+ ideas per year
Number of initiatives adopted
Sustainability Team
Ongoing
 
5. Monitoring, Reporting & Continuous Improvement
Action
Target
KPI
Responsible Party
Deadline
Annual carbon footprint audit
Full Scope 1, 2 & 3 assessment
tCO₂e reduction vs. baseline
Sustainability Team
Annually
Quarterly progress reviews
Track KPIs & adjust strategies
% of KPIs on track
Leadership Team
Quarterly
Publish annual sustainability report
Transparent stakeholder communication
Report published & shared
Marketing & Compliance
Q1 each year
Key Performance Indicators (KPIs) Summary Table
Category
KPI
Baseline (2024)
2030 Target
2045 Target
Energy
% renewable energy
0%
100%
100%
Travel
% virtual interviews
30%
80%
95%
Supply Chain
% suppliers with CRP
10%
70%
100%
Waste
Paper reduction
0%
90%
100%
Engagement
Staff trained in sustainability
0%
100%
100%